FAQ : TTSA STOCKHOLDERS
WHAT HAPPENS AFTER INVESTING?
After you complete the 'Invest Now' process and send funds, your funds will be held in escrow (meaning we can't access it) until we conduct a “Closing” (we do this approximately once a month). Once your investment funds are part of a Closing, you will receive an email from us with your Subscription Agreement followed by letter mailed to your address from our transfer agent, Computershare. This letter will include an account statement, which is the official record of your ownership in the company.
WHY DID I GET A SEPARATE EMAIL ASKING FOR FURTHER DOCUMENTATION?
IS THIS LEGIT AND IS THE LINK IN THE EMAIL SAFE?
This is a legitimate request for the investor verification process per U.S. Law. Due to the US Anti-Money Laundering statute, in order to invest, you are required to provide the information requested. While we initiate the email request, all documents are reviewed by our partner FundAmerica/PrimeTrust, which conducts all of the investor verifications. The only way FundAmerica/PrimeTrust is willing to receive these documents is through egnyte, a secure website, which is the link we have sent from firstname.lastname@example.org for you to upload your documents.
WILL I RECEIVE A STOCK CERTIFICATE IN THE MAIL?
All securities are held in book entity form (there will not be a paper confirmation or stock certificate mailed to you). A letter will be mailed to your physical address from our transfer agent Computershare, including an official account statement documenting your securities. Thank you for supporting our decision to avoid the environmental impact of printing and shipping share certificates.
I NEVER RECEIVED MY COMPUTERSHARE LETTER:
If you do not receive your letter within 4 weeks (6 weeks International) after we send you an email notifying you that your investment has become official, please reach out to us at email@example.com.
WHEN WILL I RECEIVE UPDATES?
The best way to stay current is to visit our website and sign up for our mailing list to make sure you don’t miss any important announcements. You can also follow our social media accounts Twitter - Facebook - Instagram. If you are a stockholder, To The Stars Academy will periodically send updates directly to you and will also discuss company affairs at its Annual Meeting. As a Reg A company, TTSA also files publicly-available reports to the SEC twice a year.
I NEED TO UPDATE MY ADDRESS/EMAIL/PHONE NUMBER:
Log into your Computershare profile and update your information in their Investor Center.
HOW DO I SET UP MY COMPUTERSHARE PROFILE?
You can also manage your account online via Investor Center, Computershare Web-based tool for shareholders. Here you can view your account details, update your account information and process various transactions. Registration is quick and easy. You can access Investor Center at www.computershare.com/investor. For security purposes, stockholders that are corporations or certain Trusts will be limited to view-only access on Investor Center.
To access your account through our online system known as Investor Center, please follow the instructions provided below:
1. Go to www.computershare.com/investor.
2. Please ensure that the page lists “United States” in the upper right corner.
3. Select "Create Login."
4. Select either “Option 1” or “Option 2” to register.
5. When it asks you to select a company, type in to the stars academy
6. Then, review our terms and conditions and if you agree to them, select the option to agree.
7. You will now be able to create a User ID and password.
Once your User Id and password are established, most users will have immediate access to their accounts; however, for security reasons, some users may be initially restricted. In these cases, we will send you a Verification Code by regular mail that you will then need to key in on Investor Center. The Verification Code should arrive at the address of record within 7 business days. Please allow additional time for delivery to addresses outside of the United States.
If you need help setting up your Computershare account or have questions about their platform, please reach out to them directly.
HOW DO I PURCHASE MORE STOCK?
All investment transactions must be completed through the 'Invest Now' process on the website, even if you are an existing stockholder or investor. Each investment transaction must be for at least the minimum amount. Your investments will be processed separately, but recorded under one account with Computershare, the company that maintains TTSA’s stock ownership ledger.
WHAT IS THE $15 TRANSACTION FEE & WHY HAS THE MINIMUM RAISED?
One of the priorities for TTSA in this new offering is to find ways to operate more efficiently by reducing per-transaction investment fees. In order to insure the maximum amount of your investment dollars go to programming and project initiatives, we are raising the minimum investment amount to $350 and adding a $15 transaction fee to offset a portion of the FundAmerica/PrimeTrust fees. All investment transactions include a non-refundable $15 transaction fee regardless of cancelation.
HOW CAN I SELL OR TRANSFER SHARES? HOW LONG UNTIL I SEE A RETURN?
We are a privately held company, and our shares are not traded on a public stock exchange. As a result, the shares cannot be easily traded or sold. As an investor in a private company, you typically receive a return on your investment under the following two scenarios:
• The company gets acquired by another company.
• The company goes public (undergoes an initial public offering on the NASDAQ, NYSE, or another exchange).
In those instances, you receive your pro-rata share of the distributions that occur.
WHY DID I RECEIVE A W-9 OR W-8 IN THE MAIL AND DO I NEED TO SEND IT IN?
The IRS requires Computershare to solicit a Tax ID Number a total of three times for uncertified accounts (accounts without W-9 or W-8 on file), regardless of balance or activity on the account:
When the account is created
By December 31 of the first year
By December 31 of the following year
W-9 annual mailings usually happen in December.
W-8 annual mailings usually happen in September or October for expired W-8 holders.
A W-9BEN will be sent for each beneficial owner on multiple owner accounts
Computershare will automatically send a W-8BEN(-E) to the address of record in an attempt to renew the W-8BEN(-E) certification before it expires.
In all cases, Computershare advises you to complete and return the W-9 or W-8BEN(-E) to be in compliance.
HOW IS THE VALUATION DETERMINED?
See the Offering Circular for more details on our valuation method.
WHAT HAPPENS TO MY SHARE OF OWNERSHIP IF THE COMPANY ISSUES NEW SHARES IN FUTURE FINANCING ROUNDS?
As is the case with any equity financing round, companies will naturally be diluting the equity ownership of existing investors. That means your proportion of ownership will be reduced. See the Offering Circular for more details on dilution.
WHAT HAPPENS IF A BUSINESS FAILS?
As with any investment, there is an inherent risk that the company may fail. If that is the case, and there is a liquidation event, shareholders will receive a pro rata share. However, in many cases, there are no assets left to distribute, and the entirety of the investment may be lost.
DOES MY INVESTMENT HAVE VOTING RIGHTS?
The securities do not come with voting rights.
DO I HAVE DIRECT ACCESS TO THE FOUNDER?
No. We’re unable to hand out their email addresses or phone numbers, but please feel free to share your feedback at firstname.lastname@example.org.